We would like to apologise on the unpleasant experience that you have encountered. Referring to the e-mail dated 31st October on the request. Hi, i emailed to tm customer service about this new hardware and it can access Google Playstore and they come out with this answer Thank you for contacting TM.
I asked them for a new stb but they said I wont get a new one coz the old one is still working. I just upgraded my unifi to 30mbps but they didnt gimme a new stb. Usually unifi extend the warranty for another year if you upgrade the package. Unifi team also replaced my old stb with the new one. They will arrange technician come to our house and get replacement STB. He teach me to calland tell them that the STB is damaged. Ahmad Ibrahim Yes, they also tell me like that. They said only will replace if there is technical issue.Īhmad Ibrahim Go chat with another person. With this, you can connect the STB to your home WiFi network provided by your router, and use it to connect to the Internet. So you can't use it to access to the Internet. Information, knowledge, tips and tricks sharing that might be beneficial or useful to you.
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